Deliveries are on schedule, there are currently no updates.
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Deliveries are on schedule, there are currently no updates. 〰️
MEAL CHANGE REQUEST FORM
Current Meal Recipient FAQ
Can you leave my meal if I am not home?
No. For food safety standards and recipient safety checks, meals must be handed directly to you in person. Drivers are not permitted to leave food outside on a porch, door handle, or step unattended.
If you have a scheduled doctor’s appointment or will not be home during delivery time, please call the office in advance as soon as possible at 434-386-7200 so we can pause your delivery for that day.
In some very special situations we are able to leave meals if you have an approved cooler outside of your home that is used only for Meals on Wheels delivery. This must be approved in advance, and the cooler must contain a frozen ice pack. You can call the office for additional infomation if needed.
Will meals be delivered on holidays?
Yes! Meals on Wheels of Greater Lynchburg delivers hot meals every weekday, including all major federal and state holidays. Dedicated volunteers love visiting on holidays!
What time should I expect my meal to arrive?
Deliveries occur every Monday through Friday 10:30am - 1pm. Because drivers are volunteers and traffic conditions vary, exact delivery times may shift slightly day to day. Please plan to be home during the lunch window.
How will I know if deliveries are canceled due to bad weather?
If inclement weather and/or dangerous conditions prevent volunteers from driving safely, we will post cancellation notices on the Meals on Wheels website homepage, on this page, and with WSET by 7:00 AM. We encourage you to keep some non-perishable emergency shelf-stable items on hand during the winter months.
What should I do if my medical needs change resulting in needed changes to my meal plan?
Please call the office at 434-847-0796 immediately if you have any changes to your dietary needs, food allergies, or special instructions. We will update your profile and menu requirements right away.
How do I temporarily pause or resume my meal delivery?
Whether you are going out of town, entering the hospital, or recovering and need to pause service, simply fill out the form included on this page. Please give us at least 24 hours' notice whenever possible to adjust the daily kitchen prep and route lists.
How do I pay my contribution or change my billing address?
Statements are sent out monthly. Payments can be mailed directly to our office or submitted online. If you need to update billing details, adjust your contribution, or ask questions about a statement, please contact our accounting staff at 434-847-0796.
Who do I contact if I have questions or concerns about my delivery?
Our staff is here to help! You can reach the Meals on Wheels office Monday through Friday by calling 434-847-0796. If their is no answer, please leave a detailed message.